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Training terms

In force from 14.10.2026

AI Eesti OÜ provides continuing education under the Estonian Adult Education Act. This page sets out our training terms and quality assurance principles. Claude Max is our course with open registration. In-company trainings (AI Start, AI Pro, AI Max) are commissioned trainings whose curriculum and terms are agreed with the client.


General information

Training provider
AI Eesti OÜ
Registry code
17165018
EHIS economic activity notice
261888 (30.04.2026)
Curriculum group
Computer use (ISCED-F 0611)
Contact
info@aieesti.ee

Curricula

Every training follows an outcome-based curriculum. Its volume is given in academic hours (one hour is 45 minutes) and it states separately the contact and independent study volume, the content and methods, the learning environment, the assessment and the conditions for completion documents.

The curriculum of the open course is public: Claude Max curriculum. For commissioned trainings we give the curriculum to the client and the participants before the training starts.

Registration and admission

Registration for Claude Max is through the form on the course page. We confirm the registration by email and send an invoice. A seat is guaranteed once the invoice is paid. A group has up to 20 participants and seats are filled in order of registration.

The entry requirements are set out in the curriculum. For Claude Max they are your own laptop, everyday computer skills and one real work task to build a solution around during the course.

Fees

The course price is shown on the course page and excludes VAT. We issue the invoice after registration and it is due before the course starts. The price includes the learning materials and access to the AI Eesti Academy. A Claude subscription is not included.

Cancellation and refunds

Cancellations must be sent in writing to markus@aieesti.ee. Deadlines count back from the first day of the training, and working days are Monday to Friday.

  1. Cancelling at least 5 working days before the training starts is free of charge.
  2. Cancelling 2–4 working days before the training starts: a cancellation fee of €504 + VAT is payable.
  3. Cancelling less than 2 working days before the training starts, or not attending: the full fee of €2520 + VAT is payable. The fee is not refunded once the training has started.
  4. If AI Eesti cancels the training, we refund the fee in full within 14 days.
  5. The Töötukassa training grant does not cover cancellation fees.

These terms apply to companies. If you wish to pay as a private individual, please let us know at markus@aieesti.ee before registering.

Removal from the course

A participant is removed from the course at their own request, if the fee is not paid by the due date, or if they repeatedly disrupt the learning of others. In that case the fee is not refunded. We issue a certificate of attendance for the part completed.

Completion and completion documents

At the end of the training we assess the learning outcomes as described in the curriculum. For Claude Max the assessment is pass or fail and requires attendance of at least 80% of the contact hours.

  • Tunnistus (certificate of completion): the learning outcomes were assessed and all were achieved.
  • Tõend (certificate of attendance): the participant attended, but the outcomes were not assessed or not all were achieved. It lists the topics covered and the volume.

Completion documents follow the Estonian continuing education standard, are numbered and we keep a register of them.

Quality assurance principles

Curricula and their development. We write curricula outcome-based and in line with the continuing education standard. After every cohort we review the curriculum against participant feedback and changes in the tools. Changes are approved by the management board and the approval date is shown on the curriculum.

Trainers. A trainer has professional experience in building and deploying AI solutions and experience in training adults. AI Eesti assesses each trainer's suitability before every programme.

Learning environment. Contact sessions take place in a training room with a screen, internet and a workstation for every participant with their own computer (Claude Max in Ülemiste City), or online. Materials, recordings and homework are available to participants in the AI Eesti Academy.

Feedback. We collect written feedback at the end of every training. The trainers review it together and change the material or the organisation before the next cohort.

Trainers

Open courses are delivered by the founders of AI Eesti. Their qualifications and experience are below.

Ralf-Stiven Viru

Ralf-Stiven Viru

  • 500+ leaders and specialists trained
  • AI audits and adoption projects
  • Prior ERP and Copilot rollout experience

Co-founder of AI Eesti and an AI consultant who helps organisations move from experimenting with AI to practical adoption and measurable results. He has trained over 500 leaders and specialists from organisations such as Elron, the Estonian Olympic Committee, LHV, Swedbank, Luminor and the Ministry of Economic Affairs and Communications.

Ralf-Stiven advises companies on AI strategy, Microsoft Copilot, automation and employee adoption. Previously he led the rollout of ERP systems and Microsoft Copilot at Digmatix Group across Baltic service companies.

Markus Maila

Markus Maila

  • AI solutions built for 40+ companies
  • Former Telia development lead and LHV developer
  • Lead architect of Menutes.com and Hindamine24

Co-founder and technical lead of AI Eesti, focused on the architecture and product development of AI solutions. He has built solutions for more than 40 Estonian companies and works as the lead architect of Menutes.com and Hindamine24.

Markus builds solutions based on language models, AI agents, RAG systems and integrations. Previously he worked as a development lead at Telia and a software developer at LHV, and supervised two AI-focused theses at TalTech.

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